Guiding a People-First Strategy for Retail Design and Development

The client has a history of repurposing old buildings as workplaces with publicly accessible street-level areas. In 2023, they began redeveloping a former civic building in Chicago. The landmark is being transformed into a mixed-use office, commercial,and transit hub with expanded retail and public space for residents, workers, and visitors. The real estate team sought a strategic vision and operating model for this revitalized public experience that responded to local context. Note: This case study uses illustrative visuals and figures to convey project scope and scale where information is not available publicly. Actual details are confidential.